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You have up to 30 days to initiate your return from the moment your RS™ order is delivered. Check out the information below to ensure you know just how to return your items, it’s easy – we promise!
Please do not panic if you are not prompted to download a returns label.
Items from separate orders cannot be returned within the same package, combining orders will slow down the refund process!
Returns that are booked in the portal separately cannot be returned in the same package.
In the unlikely event you have received a faulty item, please get in touch with support here.
Please do not return any damaged goods unless advised by a member of our support team, it may result in a slower resolution time.